We at Castlewood Shows & Entertainment cannot express our
gratitude to you enough for hosting one of our performers. It
is indeed our sincerest desire to do everything in our power to help
make your event a success. We have put together this little
booklet
based on almost a decade of providing people and organizations like you
with professional entertainment. Our staff meets on a regular
basis
to discuss situations that may have arisen in the field and we are
constantly looking for ways to bring you the most professional shows at
the lowest possible price with the best service and success.
One of the most dangerous situations for a company to find themselves
in, is in a place where they think they are doing all the things right
but the customers think otherwise. We are constantly
soliciting comments from our customers to help us improve our product
and service. If you ever have any comments or suggestions on
how we might better help you promote your event, lower your cost or
make our shows more entertaining, please do not hesitate to give us a
call. With customer involvement we know that in the long run
we all win.
Thank you once again.
Introduction
The planning of an event like having a speaker, clown, magician or some
similar type of artist, can be both exciting and frightening at the
same time. This can be especially true for the events
coordinator. There is of course the thrill of the event and
the anticipation of seeing all the happy faces in the
audience. There is most definitely a deep feeling of
satisfaction and accomplishment that comes with carrying out a
successful event.
At the same time there is the fear. The fear of whether or not anyone
will show up is at the top of the list usually. Then there is
the fear of whether or not the entertainment will show up or cancel
out. Then there is always the concern if the audience will
enjoy the program among many other things.
With a little extra effort on your part, most if not all of these
concerns can be greatly diminished. You should enjoy this
event as much if not more than your audience because after all you are
the one most responsible for bringing the production to reality.
The fear of a low turn out can greatly be relieved simply by
talking with people. Nothing will better insure that people
will
show up for a party, show or similar event as much as a personal
invitation. Of course you cannot personally invite everyone,
but making a conscious effort to personally invite as many potential
people as you can will help to assure that at least some people will be
there. Logic dictates that you know there will be at least a
few more in attendance than the ones in which you gave a personal
invitation.
You can also control the fear regarding the audience’s
response to the entertainment. First rest assured that
Castlewood’s entertainers have been doing these types of
shows for years. They are equipped to handle most situations
in which they are placed. This does not mean that at times
something won’t go wrong. But chances are our
entertainers have dealt with most situations that may arise and they
are trained to adapt if necessary.
Another thing you can do to encourage your audience to enjoy
the program is to play up the acts. It is a psychological
principle that people will enjoy something more if they think it is
rare, that the thing is highly praised and they will gain excitement
from your excitement. So outwardly expressing your excitement
will automatically excite everyone else.
The fear of a “no show” performer is probably the
most frightening. Some event planners lose many nights of
sleep, days before the program for fear that the entertainment will not
show up. At this point in Castlewood’s history we
have never had a “no show”. We take a lot
of precautions to prevent this but that is not to say that it will
never happen. Accidents, family emergencies and other
uncontrollable effects do occur from time to time. But let me
reassure you by explaining how we try to prevent this from happening:
First, several weeks before the event, the performer is given a
printout from the internet telling them exactly how to get to your
location. They are also given your contact information and
every performer is
required to carry a cell phone with them at all times.
Second, if the performers are traveling a great distance to get to your
event, they strive to at least get into your city many hours before the
event is to start. That way if they were to have car problems
they could either call you, a tow truck or some other form of emergency
transportation to get them to your event. Sometimes due to
travel, an overnight stay in a hotel is necessary to insure that they
are near
your location should an emergency arise.
Third, our performers try to get to your location at least an hour
before the event begins. This gives them time to set up, test
the sound systems, make any adjustments to the performing area and
hopefully have a few minutes to calm down and relax before the actual
show begins. Sometimes due to time restrains on the performer
these early arrivals
are not always possible but this is why we try to limit the amount of
shows each performer does in one day. It means less money for
Castlewood and for the performer but the thought of a “no
show” scares us as much
as it may you so we don’t feel that the gamble is worth it.
Finally, if there were to be an accident or a family emergency,
Castlewood has a good working relation with many performers around the
area and we will do everything possible to get someone there as a
replacement before the event begins.
Rest assure that Castlewood is probably more frightened than
you that something will happen to prevent your event from being a
success. We are constantly looking at worst-case scenarios in
order to try to head off any disasters ahead of time.
Staging Requirements
Every performer has different needs in order to perform their act
successfully. Castlewood tries to work with the entertainers
that we represent so that everyone has similar needs and can operate in
similar situations. We provide our performers with the sound
equipment,
loading carts and other types of items to create a top-notch
show.
By standardizing the performing area they can be better prepared when
they arrive at your event.
The following is a schematic of a typical performing area.
There are not many requirements and often times simply moving a piece
of furniture, or changing the direction that the performer will play to
will alleviate the problem.
Most all of our performers have very few requirements.
Keep in mind these are simply suggestions for making it easier and
quicker to get the show set up. We can work with almost any
situation.
1. The performers prefer to work with their backs against a
solid wall and the sides of the staging blocked. This
blocking of the sides can be achieved using portable dividers, or
simply placing masking tape on the floor so that people will not set on
the sides of the staging area.
2. A power outlet for 110v AC needs to be close by to power
the sound systems. Most performers carry a 50-foot extension
cord with them and the sound systems have a 20-foot cord. In
the very rare instance that there is no power outlet within 70 feet of
the performing area, you may need to provide a heavy-duty power cord.
3. Because the sound equipment is bulky, most performers try
to use a cart of some sort to haul the equipment inside. If
you have steps or stairs leading to the performing area please notify
the performer of any ramps or elevators that they may use.
4. Please make sure that someone will be at the theater or
hall at least one hours before the show so that the performers can get
set up and have time to relax for a few minutes before
performing. When a performer is rushed it shows in the
performance.
That is about it as far as requirements go. Seating
arrangements can be totally up to you. Many areas set up
chairs in the back for the adults and allow the children to set up
front on the floor. Again our performers are prepared to work
with what you have. Chairs or benches for everyone as well as
bleachers are all fine. Sometimes our performers have even
had to work with the entire audience standing.
How
To Promote Your
Event
Probably the most difficult thing for someone promoting or hosting a
program is getting the word out. Advertising can be very
expensive. That is why Castlewood tries to alleviate this
worry by providing you with as much promotional material as
necessary. Such items include professionally produced radio
commercials and flyers.
Radio Commercials:
Our commercials are recorded on state of the art equipment in a
recording studio so that your local radio station will have no problems
airing them. This free service alone can save you hundreds of
dollars because of expensive recording studio fees.
Each commercial is thirty seconds long and is recorded three
times on your CD. The reason for this is some players will
not
recognize that there is audio on a CD if the audio is less than thirty
seconds. These players basically interpret the CD as being
blank
but having at least 90 seconds of audio will eliminate this problem in
most instances.
You are probably aware that radio airtime can also be rather
expensive sometimes. So how do you get your commercial aired
if you don’t have the budget? Well if the event is
open and at
no cost to the public, then almost all radio stations have time set
aside
for public service announcements. This time allocated may not
be
prime or may not air at the best time to reach your desired audience,
however it is free.
Some radio stations will also sell you discounted prime airtime if they
have space available that has not been purchased. This
discount can be rather large if you are not making a profit, however it
is not
guaranteed to air at a specific time.
You can use the commercial through your PA system. You
can either simply run it as a stand-alone announcement every half hour
or if you have background music running, intermingle it with the music.
Here is another way to use the commercial. Set up a small
kiosk with a flyer; sign up sheet and other promotional
material. A small portable CD player is all that is needed
with a small sign that says “To Hear More About This Event,
Press Play”.
Flyers & Posters:
Flyers and Posters can be very effective in promoting your
event. The more you post the better will be your
results. It can be especially effective if your potential
audience sees the flyer or poster at least three times in three
different locations. The obvious place to
put up posters and flyers is of course the door. Be sure to
place
one facing both ways, going in and going out.
A few other places to put flyers that are quite often overlooked is in
the bathrooms, over the water fountain, at the information desk, at the
entrance and exit of every room in the facility, periodically around
the rooms and one in a reading room or break room.
Don’t forget to place some around town. Good
locations
include grocery stores, the lobbies of department stores and other
businesses.
If you really want to get the word out, try getting permission to hand
out the flyers to the teachers to give to their students, to
daycares, boy and girl scout troops or even have someone standing on
the street handing them out to passers by. And
don’t forget to
give a flyer to every customer that comes through your establishment.
Castlewood provides you with several hard copies of our flyers or
posters as well as copies on a computer disk. The hard copies
are for you to both post as well as make copies of if you
like.
The computer disk version is provided to you so that you can print our
copies on your computer printer or take them to a professional printer
to have printed. This by the way is the most cost effective
way
to promote with flyers.
Other Ways To Promote:
There are numerous ways to promote your event to insure a good turn
out. Most, simply take a little imagination and a little
work. Here are just a few ideas:
Free Community Announcements – Most newspapers and radio
stations have time and space allocated to community events and
announcements. Usually there are restrictions on who can use
this free public service so call and check.
A Coloring Contest – Find a picture that is themed for your
event and have the children color and submit their art. Be
sure to hang these on the wall as they are submitted. Make
sure the prize is displayed ahead of time and let everyone know the
winner will be announced at the event. Decide who will pick
the winner before the contest begins. If it is a local
celebrity, it will bring more interest to the contest.
A Raffle – If you are hosting a magician, try raffling off a
magic set or magic tricks to promote the event. Castlewood
can
provide these to you at wholesale cost. If it is a clown,
musician,
actor or themed program you can auction off books pertaining to these
subjects. Setting up a box for names to be dropped in will
bring
attention to your event.
Banners – Put banners out front of the place where the show
will be held about a week before the event. Remember to
included dates and times. You can have banners made at your
local sign shop.
Business Handouts – Other businesses and organizations may be
willing to give out one of your flyers to their customers by simply
dropping
them in the customer’s bags.
Sponsored Handout – Castlewood can provide you with a master
flyer of the performance with places for local businesses to
advertise. Sell this space and hand out the flyers to
everyone that attends the
performance.
Don’t forget the best advertisement of all, word of
mouth. Talk to people and invite them. You will not
believe the power
of a verbal invitation. It makes people feel special that you
are
directing your message especially towards them rather than mass
advertising. Ask for a commitment. “So I
will see you there tonight”?
Once people make a verbal commitment they will think twice before
breaking
that commitment.
Sponsorship
So you want to hire a performer or host an event but lack the
funding? That can possibly be the least of your worries,
especially if you are a nonprofit organization or the event is being
offered free to the public. Castlewood has worked with many
organizations to come up with the funding to host a performance.
First, Castlewood works very hard to keep their cost down so
more people can experience our shows. This is also the reason
we try to provide you with everything you need to promote the
show.
Because we know if we can help you have a successful event, then you
will use our services more often. So Castlewood will go the
extra
mile should you decide to use a sponsor or two to help offset the
cost.
The way we can do this is at your request we can incorporate the name
of your sponsor or sponsors into our program. We will even
contact
your sponsor if you wish to make sure we get the details correct
regarding
the message they will want delivered.
Usually we will start the program by mentioning who the program is
being sponsored by. Our performers will try to mention it
again during the program and finally one last time at the conclusion of
the
program. We are also more than happy to display around the
staging
area any advertisement that your sponsor may provide.
How do you go about getting these sponsors? Well many
businesses are always looking for ways to help the community as good
public relations. You can contact some of these businesses,
especially those that may
tend to lean heavily in the public relation area. Businesses
that
fall into this category may be children related businesses such as
children clothing stores, toy manufacturers and daycares.
Quite often banks have children’s programs to encourage
children to open savings accounts and these banks could be a good
source for sponsorship.
Don’t forget your local department stores, utility companies
and beverage companies. All of these have specific interests
in maintaining good public relations.
Individuals are also a good source for sponsorship. Again,
because Castlewood’s shows are so affordable, it is rather
easy for
one or two individuals to sponsor one of our programs. In
this
case, our performers would be more than happy to give these sponsors a
special seat, have a photograph taken with them and acknowledge to the
public during the show that this person or persons are responsible for
bringing the program to them. The performers would encourage
the
audience to show appreciation for these individuals contribution.
How
To Make Extra Income
Many organizations use Castlewood’s programs for fundraising
events. It is very possible to earn thousands of dollars for
your group or organization with very little investment.
If your organization does not have the facilities to host a show,
consider trying to rent the hall used by local civics groups such as
Moose Lodges, Elks Lodges, VFW halls, and civic centers. Many
times these civic groups will not only offer the use of the building at
no charge, but will help in planning and working the event. Also local
hotels, banks and libraries may have conference rooms available to the
public.
The first way to earn income from a show is to sell tickets.
You can purchase tickets at most party supply houses or have them
printed. You will find a sample ticket template on the
promotional computer disk provided by Castlewood.
If you are a school looking to earn income for the PTA, Band, Field
Trip, etc, then this may actually be one of the best ways to earn that
money. If every child is given six tickets to the program to
sell at $2.00 each child will easily earn $12.00. Most often
the parents or grandparents will purchase these tickets, which means no
door-to-door type of selling for the children. This is a good
safety benefit. It also means that a small school can earn up
to $3500. Unlike the tradition of selling candy bars, candles
or other such items, almost all of this money is pure profit.
Another way to earn extra money with our programs is through
concessions. There can be huge profits in
concessions.
Think about this. Most movie theaters do not make anything on
the ticket sales. Almost all of their profit comes from
concessions.
These concessions require very little investment again.
Most cities have a place where a popcorn machine can either be rented
or borrowed. Look to the civic organizations for these
as well as cotton candy machines and soda dispensers. Many
times
soft drink distributors will provide you free dispensers and the cups
for special events if you purchase the soda from them.
Another source of income is performance paraphernalia.
Most Castlewood performers have large 8 1/2” x 11”
lithograph pictures
that could be sold by you and the money would be split between you and
Castlewood. There is no cost to you at all. We
provide the
lithographs and the performers will even autograph them for the public
if requested at no extra expense if time allows. Please talk
to
your Castlewood representative about this source of extra income if you
are interested.
Castlewood can also provide you with magic sets, magic tricks, posters,
DVD’s and other items that you can sell in the back room
before and after the performance. Again, talk to your
friendly Castlewood representative about these products.
Other
Ideas:
1. You can purchase
tickets at most party supply
houses or have them printed very inexpensively at your local
printer. Many people prefer assigned numbered seats so they
won't have to fight for a seat. You may want to consider
purchasing a stamp or number gun so that each ticket can be stamped
with a seat number. Of course don't forget to number the
seats. Make sure that the tickets include the name of the
show, cost, location, time and name of the organization that is
sponsoring the show.
2. Arrange a location for the show. Try to keep
your cost down by getting the theater to donate the hall.
Also consider using American Legion halls, VFW halls, Civic Centers,
Local Community Theaters, School Auditoriums, Hotel banquet halls,
Library and company meeting halls. Make sure that there is
adequate parking and assign a few people to be in charge of directing
the traffic as it comes into
the facility. Also make sure that rest rooms are clearly
posted
as well as concession stands. Concessions will be a big part
of
your income in promoting an event. Remember that many movie
theaters
generate almost all of their income from popcorn, candy and soft
drinks.
3. Have the tickets sold
by the individuals involved in the project, by students, local
businesses etc. If local banks and other businesses are not
financially sponsoring the event, maybe they will at least display
advertising and sell tickets for your organization. Keep
track of how many tickets are left at each location and don't forget to
reward these businesses by advertising their business and giving
them some complimentary tickets.
4. Publicity is the
key. Because it is a
fund raiser many newspapers as well as radio stations may possibly
donate some advertising space. Note that by law all radio
stations must allocate some air time to announcing special and
community events and events for non profit organizations.
Castlewood can provide you with professionally produced black and white
art for newspaper advertising as well as a professionally produced
thirty second radio ads.
5. Have some of our 8
1/2” x 11” posters printed or photo copied and
placed around town in highly visible high traffic areas such as malls,
shopping centers, grocery stores and fast food chains.
6. Organize a staff to
handle the publicity concerns and another group to take care of show
operations. Designate who will be overall in charge of the
event, who will be in charge of setting up chairs, who will take the
money at the door and who will be in charge of concessions etc.
7. Get the word to
Castlewood as soon as possible about the times and locations of the
event so that there are no last minute problems such as lost performers
or misunderstood times or directions.
8. Make sure that someone
will be at the theater or hall at least two hours before the show so
that the performers can get set up and have time to relax for a few
minutes before performing. When a performer is rushed it
shows in the performance.
9. If there are to be
sound or lighting personnel, make sure that they are also at the
theater at least an hour and a half before the performance.
10. If you will have a
concession stand, arrange for the products to be picked up or delivered
and who will manage this as well.
11. Make extra money by
selling show souvenirs such as t-shirts, autographed posters and
photos, magic tricks etc. Make sure you have a person
appointed to this specific task.
12. Get sponsors to keep
your costs down. Remember they are helping you, so make sure
you give them proper credit by having their name posted on all
advertising and announced the night of the performance.
13. Make sure you know all
of your volunteers. They could make or break you.
14. Make sure all of the
volunteers are polite, courteous, respectful, friendly and cheerful.
15. Make sure all
volunteers practice good grooming and personal hygiene.
16. A well-organized team
will work to your advantage.
17. Watch out for
time-wasters!
18. Be safety and security
conscious. Have security arranged to be at performance before
guests begin arriving. You can never be too
safe.
19. Be prepared for the unexpected
and inconvenient.
20. Be positive and have a
great time!
Newspaper Ads that Work!
Studies show that ads with pictures pull 25% better than those with
only words and 15% better than ads with line drawings
We hope this information gives you ideas for producing
your own successful event. Remember Castlewood has as much of
an interest in the success of your program as you do. If
there is
anything that we can do to assist you in this undertaking, please fell
free to give us a call. Your success insures our success.
Thank you for trusting us. We will do our very best to
exceed your expectations!
No part of this material can be reproduced without expressed
written permission from the copyright holder.